Term & Condition

Introduction:

Welcome to the Sevenwonder.ae, service provided by Seven Wonders Electronics Trading LLC. In using the Sevenwonder.ae service of Seven wonders electronics trading LLC you are deemed to have accepted the terms and conditions listed below.

You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose.

All products/services and information displayed on sevenwonder.ae constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. Sevenwonder.ae reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Sevenwonder.ae prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.

Terms of Use

The website can be used only by person who can from legally binding contracts under applicable law, Persons who are incompetent to contract are not eligible to use the Website. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users/members. We reserve the right to terminate your registration and refuse to provide you with access to the Website if We discovers that you are under the age of 18 years.

The Website cannot be accessed to persons whose registration has been suspended or terminated by us for any reason whatsoever. Those who choose to access this Website from outside the United Arab Emirates are responsible for compliance with local laws if and to the extent local laws are applicable. We will deliver the products only within the UAE and will not be liable for any claims relating to any products ordered from outside its jurisdiction.

Account and Registration Obligations:

“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Sevenwonder.ae shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If Sevenwonder.ae has reason to believe that there is likely to be a breach of security or misuse of the Sevenwonder.ae Site, we may require you to change your password or we may suspend your account without any liability to Sevenwonder.ae.

You also agree to:

1. Provide true, accurate, current and complete information about yourself as prompted by Seven wonders electronics trading LLC’s registration form (such information being the “Registration Data”)

2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, incomplete, or not current or if Sevenwonder.ae has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, Sevenwonder.ae has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Intellectual Property

These Terms and Conditions apply to Seven Wonders Electronics Trading LLC, henceforth known as “www.sevenwonder.ae”

All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is owned or licensed property of Www.sevenwonder.ae or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all content on the Site is the exclusive property of www.sevenwonder.ae. www.sevenwonder.ae and its suppliers and licensors expressly reserve all intellectual property rights in all Content.

Product Suitability:

Please note that all products on the main Seven wonders website are designed for Home use and carry a home use warranty only, unless stated otherwise. Equipment purchased from our website and used in a non-domestic environment will render the warranty null and void unless the equipment description states it is suitable for commercial use.

you are planning to purchase equipment for commercial use, or have any questions regarding the warranty for commercial equipment, please see our contact our Commercial Department on +971 4 353 4400 or email sales@sevnenwonder.ae who will be able to advise you on the suitable equipment.

Buying Items from our Mail Order Returns / Ex-Display Section Items purchased from our mail order returns/ex-display models section of our website may be partially or fully boxed/assembled and may have some sort of cosmetic damage. All goods will have been tested and will be in full working order and covered by a 12months warranty.

Pricing:

Sevenwonder.ae 'Normal Price' is usually the Manufacturer's or Supplier's Recommended Retail Price and may include carriage where applicable. On imported and 'Own Branded' products, our 'Normal Price' is based on equivalent products in the market and can be quantified on request, while sevenwonder.ae strives to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Sevenwonder.ae shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched.

We strive to provide you with the best prices possible on Sevenwonder.ae as well as in all our stores under Seven Wonders Electronics trading LLC. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without prior notice.

VAT

All products listed on our retail shop are priced inclusive of VAT which is 5 percent of product value after discounts, if discounts are applicable. Delivery Charges

Delivery Charges

Shipping costs will be calculated as followed:

Weight and size of the product.

Shipment scheme.

The location you are shipping to (also called the destination) all orders are shipped out by courier or supplier deliveries. Delivery is normally door-to-door but there may be instances where this is not possible due to courier company limitations or local laws.

Your Right to Cancel

Free 7 days Return If you are not 100% satisfied with your purchase, you can return it for free and get a full refund. Just make sure to contact us within 3 business days from the day your order is delivered, and ensure that the item is in its original packaging, unworn and in the same condition you received it. If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees incurred. Once received the returned order, the refund payment will be processed in 7-14 working days.

Credit Card Details:

You agree, understand and confirm that the credit card details provided by you for availing of services on Sevenwonder.ae will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to Sevenwonder.ae. Further the said information will not be utilized and shared by Sevenwonder.ae with any of the third parties unless required for fraud verifications or by law, regulation or court order. Sevenwonder.ae will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

Fraudulent /Declined Transactions

Sevenwonder.ae reserves the right to recover the cost of goods, collection charges and lawyers’ fees from persons using the Site fraudulently. Sevenwonder.ae reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Terms and conditions

  • Cash on Deivery payment option is available for selected products only.
  • In case of Store pick up, orders placed using Cash on Delivery payment method will be kept reserved for 3 days only, after which the order will be cancelled.
  • Cash on Delivery orders will be fulfilled within 3 – 5 business days.
  • Processing and handling fee of AED 10 is charges for COD payment.
  • Cash on delivery provision will be revoked for any user account if such orders are cancelled more than 2 times.

Store Pick Up

  • Orders are available for Store Pickup at the below Seven wonders Electronics Locations at no additional Shipping Charge:
  • Bur Dubai Raffa Branch
  • Deira Al sabkha Branch
  • Near Al Qouz Mall Warehouse.
  • You will be informed on your registered email ID once your order is available at the store pickup location of your choice.

Modification of Terms & Conditions of Service:

Sevenwonder.ae may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on Sevenwonder.ae. You should regularly review the Terms & Conditions on Sevenwonder.ae. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.

Stock Status “On Demand”:

Please note that items marked as “On Demand” will be ordered on your demand after payment. This will not guarantee the stock availability within our supplier and we will do our best to provide you the item as soon as possible.

E- Communications

When you visit the Website or send emails to Sevenwonder.ae, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. DISCLAIMER: Seven wonders Electronics holds the rights to cancel any order in any of the below cases. DISCLAIMER Fraudulent Transactions: Seven wonder electronics tr llc holds the rights to cancel orders made with fraudulent email ID, payment method and all kinds of bulk purchases. For placing bulk orders, customers are requested to route through DISCLAIMERWrong Image: Images are meant for illustrative purposes only. Customer buys a product where the image was wrongly advertised. DISCLAIMERWrong Price: Prices are updated in bulk. If a wrong price is advertised on the website. DISCLAIMERWrong Description: Mistakes may occur while capturing information from the internet. Certain products may have different features in different region. Customer buys a product which may not have a feature which is advertised.

Privacy Policy

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and Your Information is one of our most important assets. We store and process Your Information on computers located in Dubai that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way please do not use the Site.

Transaction Currency::

The standard transaction currency on our e-commerce portal is UAE Dhirams (AED). If the customer is using a credit card supplied by banks other than those in the UAE, the amount on the credit card bill may differ due to exchange rate fluctuations and any

charges that the card issuer/bank may have debited.

Country of Merchant Domicile: Seven wonders Electronics is a Limited Liability Company registered in Dubai, UAE.

RETURNS & CANCELLATIONS IF THE ITEM ARRIVES DEAD/FAULTY

If your item is faulty or not in working condition due to a product defect or not functioning as it is supposed to – then you can still return it. You may walk-in to any Seven wonders electronics Store along with the invoice and hand over the product at the Customer service desk. We will then handover the product to the Distributor. The Distributor will check the complaint and see if it is genuine. Upon their confirmation we will process the refund of the money back to your credit card.

WITHIN 7 DAYS OF RECEIVING THE ITEM(S)

If you wish to return the item after receiving it, you have up to Seven (7) days to do so, so long as the item is in the same condition as received and with the original packaging intact.

We understand that sometimes you might change your mind on a bought item, if after making the purchase online and you still have not received the item, you could still cancel your order. If you have paid through electronic means (Credit or Debit card, other payment cards) then the money would be refunded, but due to individual card providers, the amount may take time to reflect in your card statement.

In all circumstances you can contact the Customer Service Team through the Contact Us

page for a return of an item or refunds.

The item will be checked for the packing conditions and if it is still in sellable condition, the money will be refunded back to you.

REFUND:

If a delivery is attempted, shipping fees will be deducted from the amount, but you will receive a refund for the balance. This fee will be waived if the item was not as advertised, defective or not functioning as advertised. So basically, if it is a return because you have simply changed your mind then the shipping fees will be retained by Seven wonders electronics trading llc and we just refund you amount paid for the item(s).

You will be refunded the shipping fees for returned items not in proper working condition or faulty and/or defective.

GUARANTEE AND/OR WARRANTY IS OFFERED ON ITEMS is From Distributor/Company:

Based on the product type, warranty may be limited to no warranty, limited warranty or default (1) year warranty. Seven Wonders Electronics Trading LLC. is not responsible for those items however as a buyer you have several recourses for any complaints in regards to individual sellers.

Display of Products

The colors of our Products that appear on the Website will be displayed as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Governing Law & Jurisdiction

The Terms and Conditions shall be construed in accordance with the federal laws of the United Arab Emirates and the local laws and regulations of the Emirate of Dubai. The Courts at Dubai shall have exclusive jurisdiction in any proceedings arising out of the Terms and Conditions.

Extra Notes:

1. Warranty covers only Manufacturer’s defect.
2. Warranty does not cover Misuse / Liquid damage / Physical damage / Tampered / Virus Infection etc.
3. Out of warranty deliveries will be against payment.
4. Units should be collected within 90 days after notification or Seven Wonders Electronics reserves the right to dispose any unclaimed units.
5. Service, Delivery, installation charges are NON-REFUNDABLE once paid by the customer.
6. Once diagnose or repair performed on unit, changes cannot be returned to original/initial state.
7. The receipt should be produced at the time of item collection.

Disclaimer:

  • Customer authorize Seven Wonders Electronics Tr. LLC’s technician/Engineer(S) to work on their device.
  • Customer understand that Seven Wonders Electronics is not responsible for any data loss, which occur as a result of work done on their device.
  • Further customer agrees to release, indemnify, and hold harmless, Seven Wonders Electronics tr llc. from liability of any claims or damages of any kind or description that may arise from any system work performed on any abandonment of said items.
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